Penelope Pots in Dana Point, CA is looking for one sales associate to join our strong team. Our ideal candidate is attentive, motivated, and hard-working. Part-time and Full-time available.

Responsibilities

• Experience in a boutique or specialty sales experience.
• Strong ability to sell.
• Welcome and greet customers as they enter the store.
• Offer help and provide direct assistance to customers.
• Provide in-depth product knowledge, including features, benefits, and overall value.
• Answer customer questions and concerns
• Attend to unique and individual shopping needs of each customer.
• Cross-sell and encourage beneficial product add-ons.
• Upsell when appropriate; promote current sales, promotions, coupon deals, etc..
• Explain store-member benefits and encourage customers to sign up.
• Process purchases, returns, and exchanges.
• Handle customer complaints in a calm and professional manner.
• Report anything unusual or any major incidents to management.
• Help organize back stock and perform inventory counts.
• Process newly received shipments.
• Organize and replenish front stock and help merchandise store.
• Maintain a clean and tidy work and retail space.
• Be enthusiastic and informative about all products.
• Help create a positive environment for customers to shop and buy.
• Take direction from and report to assigned supervisor.
• Work as a team to achieve sales goals.

Compensation:

• Base Hourly rate of $16-$18/hr. Tips & Commission potentially earned on top of hourly pay. Average employee makes additional $4/hour on top of their hourly rate.
• PTO for full-time employees
• Health Insurance reimbursement, Retirement plan participation option

Qualifications

• High School diploma
• Friendly and outgoing personality
• Excellent verbal skills
• Able to problem solve as issues arise
• Plant knowledge and relevant experience preferred.